EXPERIENCED front desk agent needed
Hawthorn Suites DFW North Airport.
Irving, TX 5000 Plaza Dr.
Irving, TX 75063 Hotel front desk agents should be EXPERIENCED and able COMMUNICATE Clearly, in meeting and handling people, and dealing with problem patrons and emergency or security problems.
Job Responsibilities The hotel front desk agents welcome, register, and assign rooms and issue room keys or cards to the guests.
They verify customers' credit and establish how the customer will pay for the accommodation.
They review accounts of the guests who signs out.
They receive payment for accounts.
They balance cash accounts.
They advise housekeeping which rooms have been vacated and are ready for cleaning.
They keep an inventory of rooms reservations They respond to reservation enquiries They deal with customer complaints or refer dissatisfied customers to a manager.
Hotel front desk clerks may also have administrative responsibilities, like in the night shift; desk clerks may assume the duties of assistant manager, night cashier, concierge (manager of guest services) or night auditor.
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Estimated Salary: $20 to $28 per hour based on qualifications.
Irving, TX 5000 Plaza Dr.
Irving, TX 75063 Hotel front desk agents should be EXPERIENCED and able COMMUNICATE Clearly, in meeting and handling people, and dealing with problem patrons and emergency or security problems.
Job Responsibilities The hotel front desk agents welcome, register, and assign rooms and issue room keys or cards to the guests.
They verify customers' credit and establish how the customer will pay for the accommodation.
They review accounts of the guests who signs out.
They receive payment for accounts.
They balance cash accounts.
They advise housekeeping which rooms have been vacated and are ready for cleaning.
They keep an inventory of rooms reservations They respond to reservation enquiries They deal with customer complaints or refer dissatisfied customers to a manager.
Hotel front desk clerks may also have administrative responsibilities, like in the night shift; desk clerks may assume the duties of assistant manager, night cashier, concierge (manager of guest services) or night auditor.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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