Business Center Team Lead : Customer Service Job - (richardson, texas)
Thats Travelers.
Our superior financial strength and consistent record of strong operating returns mean security for our customers :
and opportunities for our employees.
You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Summary:
PRIMARY DUTIES AND
Responsibilities:
Monitor workload, workflow and customer service to ensure maximum efficiency Develop and train staff Work on special projects Team supervision and administration 1:
1 coaching Accountable for teams quality assurance process, results and corrective actions Assist leadership team in making hiring, termination and compensation decisions for team Assist leadership team in managing team expenses Accountable for supporting and implementing emerging Personal Lines plans and strategies EDUCATION/COURSE OF STUDY:
College degree desirable WORK
Experience:
Demonstrated knowledge of business center operations Insurance or previous business background OTHER:
Leadership; Teamwork :
including working across teams; Resource Management; Business Knowledge (accounting, underwriting); Systems knowledge (policywriting, billing, MI); Agency Management/Project Management; Demonstrated leadership and strong interpersonal skills Job Category:
Customer Service Source:
http:
//www.
tiptopjob.
com/jobs/28607272_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our superior financial strength and consistent record of strong operating returns mean security for our customers :
and opportunities for our employees.
You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Summary:
PRIMARY DUTIES AND
Responsibilities:
Monitor workload, workflow and customer service to ensure maximum efficiency Develop and train staff Work on special projects Team supervision and administration 1:
1 coaching Accountable for teams quality assurance process, results and corrective actions Assist leadership team in making hiring, termination and compensation decisions for team Assist leadership team in managing team expenses Accountable for supporting and implementing emerging Personal Lines plans and strategies EDUCATION/COURSE OF STUDY:
College degree desirable WORK
Experience:
Demonstrated knowledge of business center operations Insurance or previous business background OTHER:
Leadership; Teamwork :
including working across teams; Resource Management; Business Knowledge (accounting, underwriting); Systems knowledge (policywriting, billing, MI); Agency Management/Project Management; Demonstrated leadership and strong interpersonal skills Job Category:
Customer Service Source:
http:
//www.
tiptopjob.
com/jobs/28607272_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
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