Deskside Support Tech III Job - (dallas, texas)
Job Order:
:
Permanent Full Time Category:
Information Technology City:
Dallas, Texas, United States :
Strong leadership and people management skills are necessary.
:
Strong customer service and communications skills are necessary.
resolution support for known errors with documented solutions.
remote repair services for workstations and peripheral devices.
:
Remotely install software applications.
Required Skills:
:
BA or BS college degree in a technical discipline and 6 years of experience OR HS diploma or equivalent and 8:
10 years of related technical experience.
:
CompTIA A
is required or achieved within 6 months after hire.
:
Microsoft Technology Associate (MTA) Certification or Microsoft Office Specialist (MOS) is required or achieved within 12 months after hire.
:
ITILv3 Foundations Certification is required or achieved within 6 months after hire.
within 6 months after hire.
:
Strong communications skills (both written and oral) :
Excellent interpersonal skills, especially ability to listen and understand what is being described with attention to details in transcribing communications into BMC Remedy.
:
Strong customer service orientation.
:
Windows operating systems and Microsoft Office Suite experience required.
:
Must be able to obtain a Public Trust security clearance to start employment.
Must be able to maintain a Public Trust security clearance to continue employment.
U.
S.
Citizenship required.
:
Must be able to complete/pass a CGI background check to start employment.
:
Travel to support other field offices and sites within a region may be r Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
:
Permanent Full Time Category:
Information Technology City:
Dallas, Texas, United States :
Strong leadership and people management skills are necessary.
:
Strong customer service and communications skills are necessary.
resolution support for known errors with documented solutions.
remote repair services for workstations and peripheral devices.
:
Remotely install software applications.
Required Skills:
:
BA or BS college degree in a technical discipline and 6 years of experience OR HS diploma or equivalent and 8:
10 years of related technical experience.
:
CompTIA A
is required or achieved within 6 months after hire.
:
Microsoft Technology Associate (MTA) Certification or Microsoft Office Specialist (MOS) is required or achieved within 12 months after hire.
:
ITILv3 Foundations Certification is required or achieved within 6 months after hire.
within 6 months after hire.
:
Strong communications skills (both written and oral) :
Excellent interpersonal skills, especially ability to listen and understand what is being described with attention to details in transcribing communications into BMC Remedy.
:
Strong customer service orientation.
:
Windows operating systems and Microsoft Office Suite experience required.
:
Must be able to obtain a Public Trust security clearance to start employment.
Must be able to maintain a Public Trust security clearance to continue employment.
U.
S.
Citizenship required.
:
Must be able to complete/pass a CGI background check to start employment.
:
Travel to support other field offices and sites within a region may be r Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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