Comerica Contact Center Career Opportunities in Texas Job - (dallas, texas)
:
Inbound Customer Care Representative :
Card Services Representative :
Online Banking Agent Position Competencies Successful incumbents possess functional and technical skills, technical learning, problem solving skills, organization, are informing, action oriented, have a drive for results, listening skills, patience, composure and are focused on the customer.
Travel Travel is not required of these positions.
Card Services Representative and Inbound Customer Care Representative Responsibilities Compliance/Operations :
Ensure compliance with applicable federal, state and local laws and regulations, and Comericas policies and procedures.
Card Services :
Resolve customer disputes such as unauthorized card transactions, merchant processing disputes, authorization declines and ATM discrepancies.
Troubleshoot and resolve Check Card processing issues with emphasis on customer service.
Qualifications :
High school diploma or general education diploma (GED) :
2 years customer service experience (3 years for Card Services Representative) Online Banking Agent and Sales Agent Responsibilities Compliance/Operations :
Ensure compliance with applicable federal, state and local laws and regulations, and Comericas policies and procedures.
Online Banking Service :
Troubleshoot and resolve on:
line and mobile banking issues with emphasis on customer service.
Total Rewards We know that our employees are critical to our overall success.
We are dedicated to investing in their future to maintain long:
term relationships for lasting commitments.
One of the ways we do this is to offer a comprehensive package of compensation and benefi Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Inbound Customer Care Representative :
Card Services Representative :
Online Banking Agent Position Competencies Successful incumbents possess functional and technical skills, technical learning, problem solving skills, organization, are informing, action oriented, have a drive for results, listening skills, patience, composure and are focused on the customer.
Travel Travel is not required of these positions.
Card Services Representative and Inbound Customer Care Representative Responsibilities Compliance/Operations :
Ensure compliance with applicable federal, state and local laws and regulations, and Comericas policies and procedures.
Card Services :
Resolve customer disputes such as unauthorized card transactions, merchant processing disputes, authorization declines and ATM discrepancies.
Troubleshoot and resolve Check Card processing issues with emphasis on customer service.
Qualifications :
High school diploma or general education diploma (GED) :
2 years customer service experience (3 years for Card Services Representative) Online Banking Agent and Sales Agent Responsibilities Compliance/Operations :
Ensure compliance with applicable federal, state and local laws and regulations, and Comericas policies and procedures.
Online Banking Service :
Troubleshoot and resolve on:
line and mobile banking issues with emphasis on customer service.
Total Rewards We know that our employees are critical to our overall success.
We are dedicated to investing in their future to maintain long:
term relationships for lasting commitments.
One of the ways we do this is to offer a comprehensive package of compensation and benefi Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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