Mainframes Developer / Prod Support Customer Service & Call Center - Dallas, TX at Geebo

Mainframes Developer / Prod Support

Job Description Should possess a minimum of 4 to 10 years of Experience in PROD Support, preferable in Mainframe Systems (based on Level) - Lead:
8 to 10 Yrs (1) - Sr Engineers:
4 Yrs to 7 Yrs (4) Lead:
- Should posses experience in driving Mainframe Systems in PROD Operations out of which should posses atleast 2 to 3 years of experience in Leading a PROD Support team - Should have atleast 2 to 5 Yrs of experience in COBOL, JCL, CA7 and DB2 - Telecom Billing Experince will be added advantage - Should be willing to work in 24 7 Shifts (across three shifts) - Should be good in Troubleshooting and coming up with RCA by adhering to SLA defined - Should have experience in Collaborating with Multiple teams and drive the Live Bridge calls to successful Issue resolution across different teams - Should posses experience in arriving at SOP for PROD Support - Should posses experience in understanding Batch Jobs - Should be well versed with different Reporting mechanisms Sr Engineer:
- Should have atleast 1 to 2 Yrs of experience in COBOL, JCL, CA7 and DB2 - Telecom Billing Experince will be added advantage - Should be willing to work in 24 7 Shifts (across three shifts) - Should be good in Troubleshooting and coming up with RCA by adhering to SLA defined - Should have experience in Collaborating with Multiple teams and drive the Live Bridge calls to successful Issue resolution across different teams - Should be very good in Communication (written / verbal) Recommended Skills Billing Cobol (Programming Language) Communication Ibm Db2 Job Control Language (Jcl) Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.

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