Desktop Support Analyst
Dallas, TX Dallas, TX Full-time Contract Full-time Contract From $27 an hour From $27 an hour 2 days ago 2 days ago 2 days ago Responsibilities Provides technical support to Executive staff members, onsite and remotely.
Successfully, migrated Executives and their administrative assistants to AirWatch, Office 365, and Multi-factor Authentication with Microsoft.
Researches and in-depth troubleshooting to resolve technical issues with Cisco VOIP Phones, Mac computers, PCs, iPhones, iPads, and Microsoft products such as Outlook, MS Word, Excel, and others; Office 365, OS - Windows 7, 8, and 10.
Image and reimages computers through PXE Server.
Experienced in Active Directory - creates and manages user and devices accounts, Group Policies, Microsoft Exchange.
Logs, and effectively tracks, close IT tickets in alignment with the SLA active through ServiceNow.
Required Skills:
Windows, Mac, IOS, OSX, Office 365, PowerShell, Active Directory, Snow, JAMF, AirWatch - MDM Job Types:
Full-time, Contract Pay:
From $27.
00 per hour Schedule:
8 hour shift Monday to Friday
Experience:
Desktop Support, Windows and iOS:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Successfully, migrated Executives and their administrative assistants to AirWatch, Office 365, and Multi-factor Authentication with Microsoft.
Researches and in-depth troubleshooting to resolve technical issues with Cisco VOIP Phones, Mac computers, PCs, iPhones, iPads, and Microsoft products such as Outlook, MS Word, Excel, and others; Office 365, OS - Windows 7, 8, and 10.
Image and reimages computers through PXE Server.
Experienced in Active Directory - creates and manages user and devices accounts, Group Policies, Microsoft Exchange.
Logs, and effectively tracks, close IT tickets in alignment with the SLA active through ServiceNow.
Required Skills:
Windows, Mac, IOS, OSX, Office 365, PowerShell, Active Directory, Snow, JAMF, AirWatch - MDM Job Types:
Full-time, Contract Pay:
From $27.
00 per hour Schedule:
8 hour shift Monday to Friday
Experience:
Desktop Support, Windows and iOS:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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