Return Product Processor/Technician
Return Product Processor - RMA Master Meter is a leading manufacturer of Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR) products (Water Meters) for the water utility industry.
For over 40 years Master Meter has provided water utilities with the products and services required to maximize revenue, optimize operations, and deliver world class customer support.
Day Shift:
8 a.
m.
- 5 p.
m.
(Note:
This is an On-Site Position)WE ALSO OFFER:
Company-Paid Medical Insurance for Employees and Dependents 401K Company Contribution up to 7.
5% of Income On-the-Job Training Weekly Pay Opportunity to learn multiple skills Friendly, clean, well-lit, A/C controlled production areas Job Responsibilities Include:
Under the direction of the RMA Coordinator, the Return Product Processor/Technician will support the RMA team in all needs.
The position will serve existing accounts by identifying a returned product correctly, troubleshooting basic issues, entering data in the ERP system, organizing returned material in the warehouse, routing material to the correct work center, and investigating discrepancies/resolving problems.
General expectations include maintaining good communication, responding to questions, and providing regular updates or changes to next level supervisor; maintaining paperwork and documentation including but not limited to forms, reports, logs, and records; maintaining work area organization and cleanliness; completing assigned work accurately and in a timely fashion; following-up/communicating with Supervisor and (where requested) upper management; and maintaining excellent notes.
The Ideal Candidate Demonstrates Attention to detail.
Ability to differentiate between similar items and count accurately.
Working knowledge of basic inventory control procedures.
Ability to research, understand and/or analyze data; and complete work orders utilizing computer and manual data entry methods.
Ability to inspect, evaluate, test and repair equipment for accuracy.
A keen willingness to help team and learn new skills (essential).
Basic computer skills with a tendency towards excel or databases a plus.
Operate job related equipment:
forklift, pallet jack, etc.
Skills, Qualifications and Other Requirements Good written and verbal communication and telephone skills.
Ability to manage multiple changing priorities.
Positive can-do attitude and quick learner/hands on.
Must be able to frequently bend and lift items up to 25 lbs.
and stand for long periods of time Ability to identify colors accurately and read small print.
Able to and enjoys empathetically communicating instructions or guidance both verbally and in writing.
Self-motivated and able to move at the required pace without direct supervision.
Utilize proper safety precautions related to all work performed Salary:
From $16.
00 per hour
Benefits:
Bonus Pay (up to the equivalent of one month's pay - excluding overtime) Company-Paid Medical Insurance for Employees and Dependents Company-Paid Life, Short-term Disability and Long-Term Disability Insurance Dental and Supplemental Life Insurance available 401K Company Contribution up to 7.
5% of Income Medical and Dependent Care Flexible Spending Account Health Savings Account Paid Holidays, Vacations and Sick Time Employee Assistance Program Powered by JazzHRPIbf33deae28ea-26289-32920084 Recommended Skills Attention To Detail Communication Curiosity Customer Service Data Analysis Databases Estimated Salary: $20 to $28 per hour based on qualifications.
For over 40 years Master Meter has provided water utilities with the products and services required to maximize revenue, optimize operations, and deliver world class customer support.
Day Shift:
8 a.
m.
- 5 p.
m.
(Note:
This is an On-Site Position)WE ALSO OFFER:
Company-Paid Medical Insurance for Employees and Dependents 401K Company Contribution up to 7.
5% of Income On-the-Job Training Weekly Pay Opportunity to learn multiple skills Friendly, clean, well-lit, A/C controlled production areas Job Responsibilities Include:
Under the direction of the RMA Coordinator, the Return Product Processor/Technician will support the RMA team in all needs.
The position will serve existing accounts by identifying a returned product correctly, troubleshooting basic issues, entering data in the ERP system, organizing returned material in the warehouse, routing material to the correct work center, and investigating discrepancies/resolving problems.
General expectations include maintaining good communication, responding to questions, and providing regular updates or changes to next level supervisor; maintaining paperwork and documentation including but not limited to forms, reports, logs, and records; maintaining work area organization and cleanliness; completing assigned work accurately and in a timely fashion; following-up/communicating with Supervisor and (where requested) upper management; and maintaining excellent notes.
The Ideal Candidate Demonstrates Attention to detail.
Ability to differentiate between similar items and count accurately.
Working knowledge of basic inventory control procedures.
Ability to research, understand and/or analyze data; and complete work orders utilizing computer and manual data entry methods.
Ability to inspect, evaluate, test and repair equipment for accuracy.
A keen willingness to help team and learn new skills (essential).
Basic computer skills with a tendency towards excel or databases a plus.
Operate job related equipment:
forklift, pallet jack, etc.
Skills, Qualifications and Other Requirements Good written and verbal communication and telephone skills.
Ability to manage multiple changing priorities.
Positive can-do attitude and quick learner/hands on.
Must be able to frequently bend and lift items up to 25 lbs.
and stand for long periods of time Ability to identify colors accurately and read small print.
Able to and enjoys empathetically communicating instructions or guidance both verbally and in writing.
Self-motivated and able to move at the required pace without direct supervision.
Utilize proper safety precautions related to all work performed Salary:
From $16.
00 per hour
Benefits:
Bonus Pay (up to the equivalent of one month's pay - excluding overtime) Company-Paid Medical Insurance for Employees and Dependents Company-Paid Life, Short-term Disability and Long-Term Disability Insurance Dental and Supplemental Life Insurance available 401K Company Contribution up to 7.
5% of Income Medical and Dependent Care Flexible Spending Account Health Savings Account Paid Holidays, Vacations and Sick Time Employee Assistance Program Powered by JazzHRPIbf33deae28ea-26289-32920084 Recommended Skills Attention To Detail Communication Curiosity Customer Service Data Analysis Databases Estimated Salary: $20 to $28 per hour based on qualifications.
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