Solutions Engineer at Nextiva in Remote
The Regional Solutions Engineer (with a focus on the Midwest (MN, IL, OH, MI)) assists in the sales process by providing high level consultation of customer requirements, customer needs, and, most importantly, how it relays into the Nextiva solution. This individual will work hand in hand with the sales team to ensure that all team members are aware of the design requirements as well as participate as a technical liaison to the sales teams. This team handles incoming email and phone requests for technical pre-sales assistance, scheduled customer discovery sessions, and solutions demonstrations. This individual will be responsible for creating and introducing solutions to the customer that will be key to the sales process. Key
Responsibilities:
Execute thorough discovery of customer requirements and participation in direct sales interactions via calls and webinars Develop comprehensive and creative use cases for prospective Nextiva customers Present the Nextiva solution in conjunction with customer predefined requirements Review quotes, RFPs, plans and other customer documents to develop and prepare an effective response or proposal Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams Participate in work groups regarding custom requests and professional services for unique customer requirements Develop relationships with vendors including keeping track of new information and sharing with your team Develop comprehensive documentation in the statement of work that will be utilized in the post-sales process Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments Communications and Presentations:
Must be compelling, passionate and enthusiastic public speaker with communication skills of the highest caliber Deliver and present comprehensive and customized product and service demonstrations in a clear and concise manner to many levels of technical skill sets and audience sizes
Qualifications:
Includes required, preferred and percentage of travel, if applicable 5
years UCaaS, CCaaS, and/or SaaS experience and 2
years as Solutions Engineer BS Computer Science or equivalent work experience Data Networking, SIP, Contact Center technical certifications Strong experience with networking protocols, standards, and hardware Understand sales process, strategies and solutions selling Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, and customers Ability to analyze complex problems or situations and develop effective solutions Excellent communications skills Create, present and document technical solutions Exceptional work ethic, time management, and organizational skills Ability to create convincing proposals and documentation, including solution diagrams Capable of completing job responsibilities with minimal supervision Ability to apply solutions, technology and products to a business opportunity
Salary Range:
$100K -- $150K
Minimum Qualification
Sales EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Execute thorough discovery of customer requirements and participation in direct sales interactions via calls and webinars Develop comprehensive and creative use cases for prospective Nextiva customers Present the Nextiva solution in conjunction with customer predefined requirements Review quotes, RFPs, plans and other customer documents to develop and prepare an effective response or proposal Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams Participate in work groups regarding custom requests and professional services for unique customer requirements Develop relationships with vendors including keeping track of new information and sharing with your team Develop comprehensive documentation in the statement of work that will be utilized in the post-sales process Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments Communications and Presentations:
Must be compelling, passionate and enthusiastic public speaker with communication skills of the highest caliber Deliver and present comprehensive and customized product and service demonstrations in a clear and concise manner to many levels of technical skill sets and audience sizes
Qualifications:
Includes required, preferred and percentage of travel, if applicable 5
years UCaaS, CCaaS, and/or SaaS experience and 2
years as Solutions Engineer BS Computer Science or equivalent work experience Data Networking, SIP, Contact Center technical certifications Strong experience with networking protocols, standards, and hardware Understand sales process, strategies and solutions selling Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, and customers Ability to analyze complex problems or situations and develop effective solutions Excellent communications skills Create, present and document technical solutions Exceptional work ethic, time management, and organizational skills Ability to create convincing proposals and documentation, including solution diagrams Capable of completing job responsibilities with minimal supervision Ability to apply solutions, technology and products to a business opportunity
Salary Range:
$100K -- $150K
Minimum Qualification
Sales EngineeringEstimated Salary: $20 to $28 per hour based on qualifications.
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