Customer Advisor, Mid Market, Amazon Business
Job summaryCome be a part of a rapidly expanding $25 billion dollar global business.
At Amazon Business, we set out every day to innovate and disrupt the status quo.
We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying.
Bring your insight, imagination and a healthy disregard for the impossible.
Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
Would you like to join one of Amazon's fastest growing teams, focused on driving digital transformation with businesses and organizations across the US? Are you a natural hunter who enjoys challenging customers to think differently about their procurement and supply chain technology? Do you thrive in a fast-paced, startup environment where collaboration, ability to deal with ambiguity, and a desire to roll up your sleeves is critical?The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.
com.
Customer Advisors are an integral component to the team as a key customer facing representative.
As a Mid-Market Customer Advisor, you will have the exciting opportunity to drive the full sales life cycle of businesses, from prospecting to strategic account growth.
The ideal candidate will have B2B sales experience including identifying, developing, negotiating, and closing large scale deals.
Candidate should be a self-starter with a proven track record of meeting and exceeding goals.
Roles & ResponsibilitiesDevelop a customer acquisition and account management plan within assigned territory, including but not limited to:
Develop and nurture prospect pipeline, utilizing high level of lead generation activities.
Engage in discovery with customers to advise on ideal solution utilizing a diverse suite of product features.
Exceed targets for customer acquisition and spend adoption.
Strategically manage relationships with multiple senior stakeholders within prospect and customer accounts.
Represent the Voice of Customer by working cross-functionally with marketing, sales operations, professional services, product management and other key internal Amazon stakeholders.
Analyze sales data from your accounts to evolve your strategy.
This role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, Chicago IL, New York NY, and Seattle WA.
Key job responsibilitieso Develop a customer acquisition and account management plan within assigned territory.
o Develop and nurture prospect pipeline, utilizing high level of lead generation activities.
o Engage in discovery with customers to advise an ideal solution, utilizing a diverse suite of product features.
You will assess account needs and identify gaps and advise solutions.
o Grow customer relationships within an account while expanding your understanding of the customer's business.
o Own and manage relationships with multiple senior stakeholders within prospect and customer accounts.
o Communicate customer needs and business requirements to internal Amazon teams including Product Management, Technical and Category Management teams.
o Represent the Voice of Customer by working cross-functionally with marketing, sales operations, professional services, product management and other key internal Amazon stakeholders.
o Analyze sales data within your accounts, evolving your go to market strategy to meet your goals.
o Establishing a working relationship with both internal stakeholders, including senior leadership and customers.
Estimated Salary: $20 to $28 per hour based on qualifications.
At Amazon Business, we set out every day to innovate and disrupt the status quo.
We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying.
Bring your insight, imagination and a healthy disregard for the impossible.
Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
Would you like to join one of Amazon's fastest growing teams, focused on driving digital transformation with businesses and organizations across the US? Are you a natural hunter who enjoys challenging customers to think differently about their procurement and supply chain technology? Do you thrive in a fast-paced, startup environment where collaboration, ability to deal with ambiguity, and a desire to roll up your sleeves is critical?The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.
com.
Customer Advisors are an integral component to the team as a key customer facing representative.
As a Mid-Market Customer Advisor, you will have the exciting opportunity to drive the full sales life cycle of businesses, from prospecting to strategic account growth.
The ideal candidate will have B2B sales experience including identifying, developing, negotiating, and closing large scale deals.
Candidate should be a self-starter with a proven track record of meeting and exceeding goals.
Roles & ResponsibilitiesDevelop a customer acquisition and account management plan within assigned territory, including but not limited to:
Develop and nurture prospect pipeline, utilizing high level of lead generation activities.
Engage in discovery with customers to advise on ideal solution utilizing a diverse suite of product features.
Exceed targets for customer acquisition and spend adoption.
Strategically manage relationships with multiple senior stakeholders within prospect and customer accounts.
Represent the Voice of Customer by working cross-functionally with marketing, sales operations, professional services, product management and other key internal Amazon stakeholders.
Analyze sales data from your accounts to evolve your strategy.
This role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, Chicago IL, New York NY, and Seattle WA.
Key job responsibilitieso Develop a customer acquisition and account management plan within assigned territory.
o Develop and nurture prospect pipeline, utilizing high level of lead generation activities.
o Engage in discovery with customers to advise an ideal solution, utilizing a diverse suite of product features.
You will assess account needs and identify gaps and advise solutions.
o Grow customer relationships within an account while expanding your understanding of the customer's business.
o Own and manage relationships with multiple senior stakeholders within prospect and customer accounts.
o Communicate customer needs and business requirements to internal Amazon teams including Product Management, Technical and Category Management teams.
o Represent the Voice of Customer by working cross-functionally with marketing, sales operations, professional services, product management and other key internal Amazon stakeholders.
o Analyze sales data within your accounts, evolving your go to market strategy to meet your goals.
o Establishing a working relationship with both internal stakeholders, including senior leadership and customers.
Estimated Salary: $20 to $28 per hour based on qualifications.
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