ICC Hospital Refund Specialist
2.
7 Full-time 34 minutes ago Full Job Description Come and join the USPI team as an Internal Control Coordinator (ICC) /Credit Balance Representative, the largest Ambulatory Surgery Provider in the United States.
We offer competitive wages and full benefits.
ROLE AND RESPONSIBILITIES The Central Service Organization (CSO) ICC Representative has the responsibility of identifying and resolving credit balances on patient accounts to ensure refunds are issued in a timely manner.
This position ensures the highest quality and safe delivery of customer service, maintain compliance with professionalism and regulatory processes.
Interface with facility clients and internal corporate stakeholders.
Approachable Good Communicator and detailed oriented Acts as a resource for all critical aspects of the Central Business Organization Assist with special projects, training, credit and refund guidelines Answer facility emails Other duties as assigned in accordance with priority Calculate expected reimbursement per our contract grids to verify amount allowed by health plan is accurate Ensures that credit balance queues are worked in a timely manner Process patient and insurance refunds per USPI and state guidelines Apply adjustments to patient accounts as needed Review and respond to insurance refund requests and correspondence Required Skills:
QUALIFICATIONS AND EDUCATIOIN REQUIREMENTS High school graduate or equivalent.
Must have the skills necessary to operate the office equipment required to fulfill job duties Excel, Word, Outlook Able to navigate through nThrive and Availity (preferred) Previous credit balance resolution experience in a facility or CBO environment 2 years combined experience CBO in Billing, Cash Collections, Denials, Disputes, Follow-up, and/or appeals Understanding of medical terminology Basic understanding of credit and refund guidelines Additional Notes This is not an all-inclusive list.
Additional tasks and responsibilities may be added by management based on business need.
High school graduate or equivalent.
Must have the skills necessary to operate the office equipment required to fulfill job duties Excel, Word, Outlook Able to navigate through nThrive and Availity (preferred) Previous credit balance resolution experience in a facility or CBO environment 2 years combined experience CBO in Billing, Cash Collections, Denials, Disputes, Follow-up, and/or appeals Understanding of medical terminology Basic understanding of credit and refund guidelines Additional Notes This is not an all-inclusive list.
Additional tasks and responsibilities may be added by management based on business need.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Full-time 34 minutes ago Full Job Description Come and join the USPI team as an Internal Control Coordinator (ICC) /Credit Balance Representative, the largest Ambulatory Surgery Provider in the United States.
We offer competitive wages and full benefits.
ROLE AND RESPONSIBILITIES The Central Service Organization (CSO) ICC Representative has the responsibility of identifying and resolving credit balances on patient accounts to ensure refunds are issued in a timely manner.
This position ensures the highest quality and safe delivery of customer service, maintain compliance with professionalism and regulatory processes.
Interface with facility clients and internal corporate stakeholders.
Approachable Good Communicator and detailed oriented Acts as a resource for all critical aspects of the Central Business Organization Assist with special projects, training, credit and refund guidelines Answer facility emails Other duties as assigned in accordance with priority Calculate expected reimbursement per our contract grids to verify amount allowed by health plan is accurate Ensures that credit balance queues are worked in a timely manner Process patient and insurance refunds per USPI and state guidelines Apply adjustments to patient accounts as needed Review and respond to insurance refund requests and correspondence Required Skills:
QUALIFICATIONS AND EDUCATIOIN REQUIREMENTS High school graduate or equivalent.
Must have the skills necessary to operate the office equipment required to fulfill job duties Excel, Word, Outlook Able to navigate through nThrive and Availity (preferred) Previous credit balance resolution experience in a facility or CBO environment 2 years combined experience CBO in Billing, Cash Collections, Denials, Disputes, Follow-up, and/or appeals Understanding of medical terminology Basic understanding of credit and refund guidelines Additional Notes This is not an all-inclusive list.
Additional tasks and responsibilities may be added by management based on business need.
High school graduate or equivalent.
Must have the skills necessary to operate the office equipment required to fulfill job duties Excel, Word, Outlook Able to navigate through nThrive and Availity (preferred) Previous credit balance resolution experience in a facility or CBO environment 2 years combined experience CBO in Billing, Cash Collections, Denials, Disputes, Follow-up, and/or appeals Understanding of medical terminology Basic understanding of credit and refund guidelines Additional Notes This is not an all-inclusive list.
Additional tasks and responsibilities may be added by management based on business need.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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