Restaurant Host/Coordinator
Tower Club Dallas Tower Club Dallas Dallas, TX Dallas, TX Part-time Full-time Part-time Full-time From $18 an hour From $18 an hour The Constellation Club - Restaurant Host/Coordinator The Restaurant Host creates remarkable experiences for our Club Members before, during, and after every visit.
Communicate and take care of members needs as it relates to reservations, inquiries, preferences, etc.
Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences Key focus on name recognition and overall hospitality Day to Day:
Direct Members and Guest to their destinations within the Club.
Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone Assist Members by providing information and scheduling appointments and reservations for Club programs and services.
Maintain the lobby, front entrance, workstation, and other surrounding areas.
Manage the phones and voicemail to ensure we are responding to member needs.
Seat guests and provide menus according to the F&B Hospitality standards All the other stuff we do:
Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal Conduct ourselves professionally and respectfully Work safely Attend daily line-up and participate as requested Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards Understand service recovery procedures for Member/Guests Notify GM and/or department head(s) of Member/Guest complaints.
Rectify by using service recovery procedures as soon as possible About you:
Prior Hospitality experience preferred Service oriented mindset and be capable of making every guest feel valued A people person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience Strong communication skills verbal, written, phone, text, and social media communications Work well under pressure, coordinating multiple tasks at any given time Strong organizational skills and attention to detail Positive phone demeanor Competent working with Microsoft Office Suite, including Word, Outlook, and Excel Positive attitude and be willing to work as part of a team Smile Job Types:
Full-time, Part-time Pay:
From $18.
00 per hour Physical setting:
Bar Fine dining restaurant Upscale casual restaurant Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Weekend availability Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Communicate and take care of members needs as it relates to reservations, inquiries, preferences, etc.
Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences Key focus on name recognition and overall hospitality Day to Day:
Direct Members and Guest to their destinations within the Club.
Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone Assist Members by providing information and scheduling appointments and reservations for Club programs and services.
Maintain the lobby, front entrance, workstation, and other surrounding areas.
Manage the phones and voicemail to ensure we are responding to member needs.
Seat guests and provide menus according to the F&B Hospitality standards All the other stuff we do:
Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal Conduct ourselves professionally and respectfully Work safely Attend daily line-up and participate as requested Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards Understand service recovery procedures for Member/Guests Notify GM and/or department head(s) of Member/Guest complaints.
Rectify by using service recovery procedures as soon as possible About you:
Prior Hospitality experience preferred Service oriented mindset and be capable of making every guest feel valued A people person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience Strong communication skills verbal, written, phone, text, and social media communications Work well under pressure, coordinating multiple tasks at any given time Strong organizational skills and attention to detail Positive phone demeanor Competent working with Microsoft Office Suite, including Word, Outlook, and Excel Positive attitude and be willing to work as part of a team Smile Job Types:
Full-time, Part-time Pay:
From $18.
00 per hour Physical setting:
Bar Fine dining restaurant Upscale casual restaurant Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Weekend availability Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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