GIAM Secrets / Cyberark Security Specialist
Provide L3 support for secrets management/PAM applications like CyberArk, HashiCorp Vault.
Collaborate with various internal and external teams to support the integration related issues reported by clients.
Onboarding of business applications into the environment.
Document the product, process, and work with L1/2 teams to support them with training and escalations.
Perform DEV, UAT and PROD change and disaster recovery drill support.
Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.
Provide on-call support in rotation as required.
Perform root cause analysis of reported issues/product bugs by collaborating with various internal teams and product vendor.
Maintain L3 and customer facing knowledge based and continuously improve it to stay current and improve service experience.
Gather requirements and provide walkthroughs to businesses on usage of various SDKs and API services available for integration with Secrets/Identity and Access Management applications.
Recommended Skills Api Cyberark Disaster Recovery Drilling Operations Root Cause Analysis Technical Management Estimated Salary: $20 to $28 per hour based on qualifications.
Collaborate with various internal and external teams to support the integration related issues reported by clients.
Onboarding of business applications into the environment.
Document the product, process, and work with L1/2 teams to support them with training and escalations.
Perform DEV, UAT and PROD change and disaster recovery drill support.
Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.
Provide on-call support in rotation as required.
Perform root cause analysis of reported issues/product bugs by collaborating with various internal teams and product vendor.
Maintain L3 and customer facing knowledge based and continuously improve it to stay current and improve service experience.
Gather requirements and provide walkthroughs to businesses on usage of various SDKs and API services available for integration with Secrets/Identity and Access Management applications.
Recommended Skills Api Cyberark Disaster Recovery Drilling Operations Root Cause Analysis Technical Management Estimated Salary: $20 to $28 per hour based on qualifications.
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