Manager In Training - Central
Job Details Job Location Addison - Dallas, TX Job Shift Opening Description Studio Managers In Training serve as a resource for their Region and assist with providing leadership and daily direction to the sales teams in our facilities.
In this position, incumbents will gain a solid understanding of how to execute a lead generation / marketing strategies plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle.
ESSENTIAL DUTIES & RESPONSIBILITIES Creates a positive, successful environment for staff and clients.
Assists the Studio Manager with managing and exceeding all OTF sales and operational budgets.
Assists the Studio Manager with coordinating initial and ongoing sales drivers (pre-sale events, studio-corp.
events, outreach).
Assists the Studio Manager with overseeing the sales process and systems.
Assists the Studio Manager with monitoring, coaching, developing and evaluating the performance of all OTF-related staff.
Monitors the hiring, training and scheduling of all OTF staff.
Responsible for recruiting and onboarding ALL new OTF employees Assists with building and maintaining OTF class size through scheduling optimization.
Develops a high energy culture through contests and incentive based motivation.
Models all studio activities through self-involvement (leading by example).
Trains and mentors subordinates for ongoing success and future growth.
Ensures OTF branding through consistency and continuity in all actions.
Properly empowers, monitors and evaluates specifically assigned responsibilities of sales team (SA's and fitness team) utilizing Head Trainer.
Responsible for managing disciplinary actions involving all OTF employees.
Timely response and follow through with all OTF corporate/owner requests Enforces OTF corporate policies, business practices, systems and processes.
Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning.
Provides and maintains the highest level of customer service.
Provides effective decision making regarding customer service issues.
Plans and promotes special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement.
Responsible for ensuring that the facility is clean, maintained and operationally sound.
Other duties as assigned by manager.
REQUIRED SKILLS & QUALIFICATIONS Must have the ability to work a flexible schedule, including evenings and/or weekends.
Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
Understanding of all performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls and facilities maintenance.
Must have the ability to multi-task, manage client and staff concerns, and be a self-starter.
Excellent verbal and written communication skills.
Entrepreneurial spirit with open, participative leadership style and drive for excellence.
Strong work ethic, integrity, and professional demeanor.
Practical work experience using Microsoft Office Products Qualifications EDUCATIONAL QUALIFICATIONS Associate or Bachelor's degree in business or related field Min 2-3 years of previous sales experience required Min 1-2 years of management experience required, including assisting with overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination Previous management experience in the health & fitness industry a plus Recommended Skills Branding Business Ethics Communication Customer Service Direct Selling Document Imaging Estimated Salary: $20 to $28 per hour based on qualifications.
In this position, incumbents will gain a solid understanding of how to execute a lead generation / marketing strategies plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle.
ESSENTIAL DUTIES & RESPONSIBILITIES Creates a positive, successful environment for staff and clients.
Assists the Studio Manager with managing and exceeding all OTF sales and operational budgets.
Assists the Studio Manager with coordinating initial and ongoing sales drivers (pre-sale events, studio-corp.
events, outreach).
Assists the Studio Manager with overseeing the sales process and systems.
Assists the Studio Manager with monitoring, coaching, developing and evaluating the performance of all OTF-related staff.
Monitors the hiring, training and scheduling of all OTF staff.
Responsible for recruiting and onboarding ALL new OTF employees Assists with building and maintaining OTF class size through scheduling optimization.
Develops a high energy culture through contests and incentive based motivation.
Models all studio activities through self-involvement (leading by example).
Trains and mentors subordinates for ongoing success and future growth.
Ensures OTF branding through consistency and continuity in all actions.
Properly empowers, monitors and evaluates specifically assigned responsibilities of sales team (SA's and fitness team) utilizing Head Trainer.
Responsible for managing disciplinary actions involving all OTF employees.
Timely response and follow through with all OTF corporate/owner requests Enforces OTF corporate policies, business practices, systems and processes.
Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning.
Provides and maintains the highest level of customer service.
Provides effective decision making regarding customer service issues.
Plans and promotes special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement.
Responsible for ensuring that the facility is clean, maintained and operationally sound.
Other duties as assigned by manager.
REQUIRED SKILLS & QUALIFICATIONS Must have the ability to work a flexible schedule, including evenings and/or weekends.
Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
Understanding of all performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls and facilities maintenance.
Must have the ability to multi-task, manage client and staff concerns, and be a self-starter.
Excellent verbal and written communication skills.
Entrepreneurial spirit with open, participative leadership style and drive for excellence.
Strong work ethic, integrity, and professional demeanor.
Practical work experience using Microsoft Office Products Qualifications EDUCATIONAL QUALIFICATIONS Associate or Bachelor's degree in business or related field Min 2-3 years of previous sales experience required Min 1-2 years of management experience required, including assisting with overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination Previous management experience in the health & fitness industry a plus Recommended Skills Branding Business Ethics Communication Customer Service Direct Selling Document Imaging Estimated Salary: $20 to $28 per hour based on qualifications.
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