Client Support Specialist
Dallas Law Firm Dallas Law Firm Dallas, TX Dallas, TX Full-time Full-time $25 - $28 an hour $25 - $28 an hour 2 days ago 2 days ago 2 days ago Job Duties:
1.
Follow standardized procedures to resolve errors in client data 2.
Solicit files from clients and review formats based on software company protocols 3.
Learn and use Columbia Ultimate Business Systems Collection software 4.
Assist with user evaluations of defect requests 5.
Inform management staff when system, software, and process related issues occur 6.
Identify and resolve client data issues through communication with Sr Project Manager 7.
Assist with coordinating client mailings 8.
Assist in the resolution of complex client issues 9.
Other duties as assigned Work Environment:
Fast-paced:
same-day deadlines.
Sedentary work in an open workspace; possible noise distractions as other departments handle their responsibilities.
The employee must be able to see a computer screen, sit long hours, maintain focus & attention to detail during routine, repetitive tasks, type on a keyboard with accuracy, work independently within a team.
Job
Experience:
1.
Two years experience as Data Analyst or equivalent experience 2.
Microsoft Office Suite expertise 3.
File and data Analysis 4.
Attention to detail 5.
Strong oral and written communication skills Job Type:
Full-time Pay:
$25.
00 - $28.
00 per hour Expected hours:
40 per week Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
1.
Follow standardized procedures to resolve errors in client data 2.
Solicit files from clients and review formats based on software company protocols 3.
Learn and use Columbia Ultimate Business Systems Collection software 4.
Assist with user evaluations of defect requests 5.
Inform management staff when system, software, and process related issues occur 6.
Identify and resolve client data issues through communication with Sr Project Manager 7.
Assist with coordinating client mailings 8.
Assist in the resolution of complex client issues 9.
Other duties as assigned Work Environment:
Fast-paced:
same-day deadlines.
Sedentary work in an open workspace; possible noise distractions as other departments handle their responsibilities.
The employee must be able to see a computer screen, sit long hours, maintain focus & attention to detail during routine, repetitive tasks, type on a keyboard with accuracy, work independently within a team.
Job
Experience:
1.
Two years experience as Data Analyst or equivalent experience 2.
Microsoft Office Suite expertise 3.
File and data Analysis 4.
Attention to detail 5.
Strong oral and written communication skills Job Type:
Full-time Pay:
$25.
00 - $28.
00 per hour Expected hours:
40 per week Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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