Customer Service Representative
Leoch Battery Corporation Leoch Battery Corporation Dallas, TX Dallas, TX Full-time Full-time $19 - $23 an hour $19 - $23 an hour 12 days ago 12 days ago 12 days ago Job Summary Maintains and manages relationships with new and existing clients to provide them with products and services that fit their needs.
General Accountabilities Maintains profitable and sustainable sales growth of all assigned accounts.
Process orders from customers for full container loads and warehouse releases.
Place orders to the factory for batteries, labels, and all other materials.
Assist Sales Managers with inquiries on pricing, inventory, availability, and other client-related requests.
Coordinate with customers to create, update, and revise artwork per customer specifications.
Coordinate with warehouse and quality control departments to process orders.
Process defective order claims, returns, and credits.
Assigns goals to be met at specific time intervals.
Ensures clients know how to use the products and services and provides assistance if necessary.
Develop plans and implement strategies for all assigned accounts.
Manages day-to-day client communications and relationships.
Resolves customer concerns.
Works with suppliers to expand opportunities for clients.
Performs other duties as assigned or requested.
Job Qualifications A completed high school diploma, GED, or high school equivalency diploma.
A minimum of 12 months of customer service / Data entry or service industry-related experience with proven customer service skills.
Skills Excellent written and verbal communication skills Must be proficient with MS Office suite (especially Excel) High attention to detail.
Experience providing quotes to customers.
Strong analytical, problem-solving, and process improvement skills.
Enjoy being a team member who desires strong working relationships and promotes a positive work environment Ability to work in a fast-paced environment.
Courteous in all interactions Personal Qualities Effective problem-solving, analytical and decision-making skills.
High degree of accuracy, attention to detail and follow-through.
Ability to prioritize and handle multiple tasks and projects concurrently Effective oral, listening and written communication skills.
Effective interpersonal skills.
Job Type:
Full-time Pay:
$19.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Dallas, TX 75238:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
General Accountabilities Maintains profitable and sustainable sales growth of all assigned accounts.
Process orders from customers for full container loads and warehouse releases.
Place orders to the factory for batteries, labels, and all other materials.
Assist Sales Managers with inquiries on pricing, inventory, availability, and other client-related requests.
Coordinate with customers to create, update, and revise artwork per customer specifications.
Coordinate with warehouse and quality control departments to process orders.
Process defective order claims, returns, and credits.
Assigns goals to be met at specific time intervals.
Ensures clients know how to use the products and services and provides assistance if necessary.
Develop plans and implement strategies for all assigned accounts.
Manages day-to-day client communications and relationships.
Resolves customer concerns.
Works with suppliers to expand opportunities for clients.
Performs other duties as assigned or requested.
Job Qualifications A completed high school diploma, GED, or high school equivalency diploma.
A minimum of 12 months of customer service / Data entry or service industry-related experience with proven customer service skills.
Skills Excellent written and verbal communication skills Must be proficient with MS Office suite (especially Excel) High attention to detail.
Experience providing quotes to customers.
Strong analytical, problem-solving, and process improvement skills.
Enjoy being a team member who desires strong working relationships and promotes a positive work environment Ability to work in a fast-paced environment.
Courteous in all interactions Personal Qualities Effective problem-solving, analytical and decision-making skills.
High degree of accuracy, attention to detail and follow-through.
Ability to prioritize and handle multiple tasks and projects concurrently Effective oral, listening and written communication skills.
Effective interpersonal skills.
Job Type:
Full-time Pay:
$19.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Dallas, TX 75238:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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