Customer Service Analyst - $20.00/hr - Weekly Pay
3.
0 Dallas, TX Dallas, TX Full-time Full-time $19 - $21 an hour $19 - $21 an hour 3 days ago 3 days ago 3 days ago Our client, a premier digital and service provider located in Dallas, Texas is currently seeking a dedicated Customer Service Analyst to join our team on a 6-month contract basis.
In this role, you will play a key role in supporting our customer service operations and ensuring the highest level of satisfaction for our clients.
The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key
Responsibilities:
Create tracking tickets Assist with client inquires Maintain active communication with both internal and external clients Have a working knowledge of all processes within the company Make calls to taxing jurisdictions requesting data Work in fast paced environment Communicate delays Maintain excellent attendance Research discrepancies Document processing procedures Claims processing Train new employee's Manual bill request processing involving monthly envelope stuffing and document mailing
Qualifications:
Proficient in Microsoft Outlook Proficient in Internet Explore Proficient in Excel, PowerPoint Ability to type at least 60 wpm Strong organizational skills & attention to detail Strong communication skills - both oral and written At least 5
years experience in file exchange Team-player, customer-centric attitude Requires minimal supervision High School Diploma Associates Degree or 5
years in related field.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Dallas, TX Dallas, TX Full-time Full-time $19 - $21 an hour $19 - $21 an hour 3 days ago 3 days ago 3 days ago Our client, a premier digital and service provider located in Dallas, Texas is currently seeking a dedicated Customer Service Analyst to join our team on a 6-month contract basis.
In this role, you will play a key role in supporting our customer service operations and ensuring the highest level of satisfaction for our clients.
The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key
Responsibilities:
Create tracking tickets Assist with client inquires Maintain active communication with both internal and external clients Have a working knowledge of all processes within the company Make calls to taxing jurisdictions requesting data Work in fast paced environment Communicate delays Maintain excellent attendance Research discrepancies Document processing procedures Claims processing Train new employee's Manual bill request processing involving monthly envelope stuffing and document mailing
Qualifications:
Proficient in Microsoft Outlook Proficient in Internet Explore Proficient in Excel, PowerPoint Ability to type at least 60 wpm Strong organizational skills & attention to detail Strong communication skills - both oral and written At least 5
years experience in file exchange Team-player, customer-centric attitude Requires minimal supervision High School Diploma Associates Degree or 5
years in related field.
Estimated Salary: $20 to $28 per hour based on qualifications.
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