Production Support, Technology Operations
Production Support, Technology OperationsSalary:
Open
BonusLocation:
Chicago, IL or Dallas, TXHybrid:
3 days on-site, 2 days remote 3rd shift:
Tuesday-Saturday 11pm-730pm CST We are unable to provide sponsorship for this role Qualifications Bachelor s degree 5
years experience production systems operations Working knowledge of ITIL principles Understands technical monitoring and metrics. Sophisticated understanding of enterprising technology Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Problem/Incident management experience Responsibilities Analyze and report upon Production capacity CI opportunities. Analyze and report upon Production critical-path processing CI opportunities. Stand-up SWAT s if needed to drive resolution of ongoing Production issues. Identifies and diagnoses complex problems and factors affecting Production performance. Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions. Move between tactical & strategic (i.e. Forecast system demands and recommend upgrades, expansions, and reconfigurations if/when needed) Consult & evangelize for operational best practices. Collaborate across domains (i.e. network, db etc.) to assist with application tuning. Recommended Skills Enterprising Finance Forecasting Itil Incident Management Metrics Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3p6cs75dbmc1tthwsh', 'ExternalApply-j3p6cs75dbmc1tthwsh'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Open
BonusLocation:
Chicago, IL or Dallas, TXHybrid:
3 days on-site, 2 days remote 3rd shift:
Tuesday-Saturday 11pm-730pm CST We are unable to provide sponsorship for this role Qualifications Bachelor s degree 5
years experience production systems operations Working knowledge of ITIL principles Understands technical monitoring and metrics. Sophisticated understanding of enterprising technology Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Problem/Incident management experience Responsibilities Analyze and report upon Production capacity CI opportunities. Analyze and report upon Production critical-path processing CI opportunities. Stand-up SWAT s if needed to drive resolution of ongoing Production issues. Identifies and diagnoses complex problems and factors affecting Production performance. Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions. Move between tactical & strategic (i.e. Forecast system demands and recommend upgrades, expansions, and reconfigurations if/when needed) Consult & evangelize for operational best practices. Collaborate across domains (i.e. network, db etc.) to assist with application tuning. Recommended Skills Enterprising Finance Forecasting Itil Incident Management Metrics Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3p6cs75dbmc1tthwsh', 'ExternalApply-j3p6cs75dbmc1tthwsh'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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