Technical Product Owner with Salesforce service cloud exp - Dallas, TX (ONSITE) Community, Social Services & Nonprofit - Dallas, TX at Geebo

Technical Product Owner with Salesforce service cloud exp - Dallas, TX (ONSITE)

Job Title:
Technical Product Owner with Salesforce Service cloud expLocation:
Downtown Dallas, TX (3 days/week ONSITE)Duration:
6
MonthsRequirement:
Decompose features into user stories w/testable acceptance criteria (including reporting acceptance criteria if applicable) Experience implementing solutions by mapping customer's business processes to Salesforce.com features like Service Cloud, CPQ, and Communities. Understand the overall product vision including customer experience, define the approach within the scrum team and ensure it is communicated to all scrum team members Collaborate with other Agile Teams to identify/create dependencies. Knowledge of implementing end-to-end Salesforce solutions. Scrum with UX and development teams to work on backlog grooming, prioritize bug fixes, UX improvements and feature expansion/elimination. Ensures grooming is taking place at the right speed - team maintains 2 sprint groomed backlog Negotiate prioritization of dependencies with other Product Managers - commit to dependencies opened against the team Attends demo and accepts stories that meet Definition of Done Communicates clearly and regularly about the user stories and the connection to the features (customer/business requirements) Monitors team agile metrics, KPIs (POCR, progression, conversion), identifies areas for improvement If applicable, review content & design with Legal to obtain feedback; analyze feedbacks RE legal risk and determines what/if changes to implement Responsible for all aspects of the scum team's output - UX, technology and user story Understands the scope of technical debt and collaborates with development/architecture for definition and prioritization of technical debt backlog items Provides inputs for release management on defect criticality or related issues to facilitate production deployment decisions. Technical Product Owner with Salesforce service cloud exp - Dallas, TX (ONSITE) Recommended Skills Agile Methodology Architecture Business Processes Business Requirements Cloud Computing Customer Experience Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3s5wb6sbzgbh4k5n6j', 'ExternalApply-j3s5wb6sbzgbh4k5n6j'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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