Tax - Workflow Core Service Leader - Senior Manager
Position Summary
Come join the world s leading professional services firm where you will be heavily engaged on multimillion dollar, multi-year transformation programs for the Global Employer Services (GES) business in Deloitte Tax. If you are prepared and poised to take the next step in your career where you can help drive strategic initiatives across a global business platform, we want to talk to you. The time is now for you to fulfill your greatest potential and reap the rewards of your significant efforts!
Work you ll do
You will be responsible for driving system transformation activities to support business strategic initiatives for market, operations, and talent within GES. The successful candidate will have a high level of attention to detail, the ability to prioritize appropriately, and multi-task in a dynamic environment. This position is client-facing, requiring excellent communication, consulting, and probing skills to exceed client expectations.
Specific responsibilities include:
Partnering with GES business to understand and anticipate market and operational needs and translate them into workflow service requirementsBuilding strong interpersonal relationships with leadership, senior management, and internal and external stakeholdersImplementing the business vision for the Workflow Core ServiceCreating a workflow service road map based on this visionManaging the backlog and prioritizing based on changing requirementsOverseeing all stages of service creation including design, development, delivery, and supportMonitoring and evaluating progress at each stage of the processLiaising with the delivery team and business stakeholders to deliver updatesManaging vendor relationshipsForecasting budgets and ongoing monitoring to ensure on time/within budget deliveryDriving a high performing culture focused on excellent client service by proactively uncovering functional gaps and determine solutionsInforming build/remediation estimation models, validate planning and build schedules, and deliver SDLC effectiveness/throughput in both production support and ongoing transformationActing as the first point of escalation for urgent production support issues in the region
The team
At Deloitte Tax LLP, our Global Employer Services tax consultants help multinational clients develop tax-aligned compensation and benefits programs that address their international and domestic needs. Our consultants come from global compensation and benefits backgrounds and work with clients to streamline business operations while managing the scalability, risks, and costs of programs. The GES team leverages the GES Technology Center to offer technology enabled services to our clients, expanding our product offering and increasing the value we provide to our clients. 1 Learn more about Deloitte Tax Global Employer Services.
QualificationsRequired:
Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week10
years of experience working on BPMS tools (PEGA 7 or above required; experience with 8.6 preferred)Bachelor s degree in MIS, business, technology, or related fieldOne of the following accreditations obtained:Licensed CPA in state of practice/primary office if eligible to sit for the CPAIf not CPA eligible:Licensed attorneyEnrolled AgentCertifications:Project Management Professional (PMP)Six Sigma (Black Belt)Microsoft Certified Solutions Developer (MCSD)
Preferred:
Advanced degree such as Masters of Tax, JD, and/or LLMPrevious Big 4 or large CPA firm experienceIn-depth knowledge of Scrum and Agile Software Development MethodologyWorking knowledge of product development architectureAbility to prioritize effectivelyExcellent knowledge of user-centered design principlesExcellent oral and written communication with both internal and external clientsExcellent problem-solving and critical-thinking skillsAbility to work with large remote teamsUnderstanding of design quality standardsA history of consistently meeting client expectations and project deadlinesComfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedulesProficiency in the use of analytic toolsIndustry knowledge through prior work experience or GMS certification will be an advantage but is not requiredProficiency with MS Excel, MS Power Point
As used in this posting, Deloitte means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see 2 www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Information for applicants with a need for accommodation:
gestax
References
Visible links1. 2. Less
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, Deloitte means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Requisition code: 173295AccoladesTaxEstimated Salary: $20 to $28 per hour based on qualifications.
Come join the world s leading professional services firm where you will be heavily engaged on multimillion dollar, multi-year transformation programs for the Global Employer Services (GES) business in Deloitte Tax. If you are prepared and poised to take the next step in your career where you can help drive strategic initiatives across a global business platform, we want to talk to you. The time is now for you to fulfill your greatest potential and reap the rewards of your significant efforts!
Work you ll do
You will be responsible for driving system transformation activities to support business strategic initiatives for market, operations, and talent within GES. The successful candidate will have a high level of attention to detail, the ability to prioritize appropriately, and multi-task in a dynamic environment. This position is client-facing, requiring excellent communication, consulting, and probing skills to exceed client expectations.
Specific responsibilities include:
Partnering with GES business to understand and anticipate market and operational needs and translate them into workflow service requirementsBuilding strong interpersonal relationships with leadership, senior management, and internal and external stakeholdersImplementing the business vision for the Workflow Core ServiceCreating a workflow service road map based on this visionManaging the backlog and prioritizing based on changing requirementsOverseeing all stages of service creation including design, development, delivery, and supportMonitoring and evaluating progress at each stage of the processLiaising with the delivery team and business stakeholders to deliver updatesManaging vendor relationshipsForecasting budgets and ongoing monitoring to ensure on time/within budget deliveryDriving a high performing culture focused on excellent client service by proactively uncovering functional gaps and determine solutionsInforming build/remediation estimation models, validate planning and build schedules, and deliver SDLC effectiveness/throughput in both production support and ongoing transformationActing as the first point of escalation for urgent production support issues in the region
The team
At Deloitte Tax LLP, our Global Employer Services tax consultants help multinational clients develop tax-aligned compensation and benefits programs that address their international and domestic needs. Our consultants come from global compensation and benefits backgrounds and work with clients to streamline business operations while managing the scalability, risks, and costs of programs. The GES team leverages the GES Technology Center to offer technology enabled services to our clients, expanding our product offering and increasing the value we provide to our clients. 1 Learn more about Deloitte Tax Global Employer Services.
QualificationsRequired:
Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week10
years of experience working on BPMS tools (PEGA 7 or above required; experience with 8.6 preferred)Bachelor s degree in MIS, business, technology, or related fieldOne of the following accreditations obtained:Licensed CPA in state of practice/primary office if eligible to sit for the CPAIf not CPA eligible:Licensed attorneyEnrolled AgentCertifications:Project Management Professional (PMP)Six Sigma (Black Belt)Microsoft Certified Solutions Developer (MCSD)
Preferred:
Advanced degree such as Masters of Tax, JD, and/or LLMPrevious Big 4 or large CPA firm experienceIn-depth knowledge of Scrum and Agile Software Development MethodologyWorking knowledge of product development architectureAbility to prioritize effectivelyExcellent knowledge of user-centered design principlesExcellent oral and written communication with both internal and external clientsExcellent problem-solving and critical-thinking skillsAbility to work with large remote teamsUnderstanding of design quality standardsA history of consistently meeting client expectations and project deadlinesComfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedulesProficiency in the use of analytic toolsIndustry knowledge through prior work experience or GMS certification will be an advantage but is not requiredProficiency with MS Excel, MS Power Point
As used in this posting, Deloitte means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see 2 www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Information for applicants with a need for accommodation:
gestax
References
Visible links1. 2. Less
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, Deloitte means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Requisition code: 173295AccoladesTaxEstimated Salary: $20 to $28 per hour based on qualifications.
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