Customer Service Agent (Exit Booth) - DFW Airport
Overview
Equal Opportunity Employer/Disability/Veterans
Get on the #FastTrack with Enterprise Rent-A-Car! We have an exciting opportunity for a Customer Service Agent in our Exit Booth at the DFW Airport in Dallas, TX! The Customer Service Agent provides superior, friendly, efficient customer service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Pay: $11.00/hr
Comprehensive benefits package
Hours: Full-time position reporting to DFW Airport (no security clearance required)
Schedule: Monday - Friday, 3:00pm - 11:30pm
Responsibilities
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to customers by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that Booth is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Qualifications
Must be at least 18 years of age
High School Diploma or G.E.D required
Minimum of 1 year experience handling customer service functions required
Must live within the Dallas/Fort Worth and surrounding area
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
Must be authorized to work in the United States
Must not now or in the future require work authorization sponsorship from our company for an employment-based work permit or other work authorization document
Must have a valid driver's license with no more than 1 moving violation and/or at-fault accidents on driving record within the past 3 years
Must have no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
Must be able to work the following schedule:
Schedule: Monday - Friday, 3:00pm - 11:30pm
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Equal Opportunity Employer/Disability/Veterans
Get on the #FastTrack with Enterprise Rent-A-Car! We have an exciting opportunity for a Customer Service Agent in our Exit Booth at the DFW Airport in Dallas, TX! The Customer Service Agent provides superior, friendly, efficient customer service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Pay: $11.00/hr
Comprehensive benefits package
Hours: Full-time position reporting to DFW Airport (no security clearance required)
Schedule: Monday - Friday, 3:00pm - 11:30pm
Responsibilities
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to customers by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that Booth is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Qualifications
Must be at least 18 years of age
High School Diploma or G.E.D required
Minimum of 1 year experience handling customer service functions required
Must live within the Dallas/Fort Worth and surrounding area
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
Must be authorized to work in the United States
Must not now or in the future require work authorization sponsorship from our company for an employment-based work permit or other work authorization document
Must have a valid driver's license with no more than 1 moving violation and/or at-fault accidents on driving record within the past 3 years
Must have no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
Must be able to work the following schedule:
Schedule: Monday - Friday, 3:00pm - 11:30pm
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
