Operations Manager
Position SummaryThe Operations Manager is responsible for leading and developing their own team of Williams-Sonoma Associates with a focus on motivating, mentoring, and coaching.
This individual is accountable for engaging their team during a shift to maintain the highest levels of safety, quality, attendance, and performance.
The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success.
The Operations Manager will ensure that daily departmental goals are met using a People First philosophy to achieve established objectives in Safety, Service, Quality, and Cost.
Essential Functions:
Lead, guide, and direct hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancementsAccountable for maintaining integrity for on-time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communicationCommunicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when neededDirecting and ensuring top service for internal/external customersDeveloping performance goals and objectives to ensure accuracy, quality and customer expectations are metMaintain health and safety standards within the distribution center and promote a positive health and safety culture onsiteDirect and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedulesAchieving financial plans and budget objectivesMINIMUM
Qualifications:
A Bachelor's degree or 3-5 years of relevant distribution or manufacturing management/leadership experienceStrong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skillsMust be highly organized and process orientedAbility to complete multiple tasks consistently and on timeWarehouse Management System experienceAbility to adapt and change processes to keep pace with the evolving business requirementsStrong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPointPREFERRED
Qualifications:
Bachelors or master's degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field is strongly preferred6
years of management experience in a manufacturing, production, or distribution environmentExposure to furniture distribution and/or big box distribution is a plusSolid understanding of Safety and OSHA standardsExceptional organizational and time management skills to successfully respond to urgent situations.
Six Sigma/lean experience preferably in a distribution/warehouse environment IND-TX Apply NowRefer to a FriendSalary:
$11.
51 - $17.
94.
Estimated Salary: $20 to $28 per hour based on qualifications.
This individual is accountable for engaging their team during a shift to maintain the highest levels of safety, quality, attendance, and performance.
The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success.
The Operations Manager will ensure that daily departmental goals are met using a People First philosophy to achieve established objectives in Safety, Service, Quality, and Cost.
Essential Functions:
Lead, guide, and direct hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancementsAccountable for maintaining integrity for on-time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communicationCommunicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when neededDirecting and ensuring top service for internal/external customersDeveloping performance goals and objectives to ensure accuracy, quality and customer expectations are metMaintain health and safety standards within the distribution center and promote a positive health and safety culture onsiteDirect and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedulesAchieving financial plans and budget objectivesMINIMUM
Qualifications:
A Bachelor's degree or 3-5 years of relevant distribution or manufacturing management/leadership experienceStrong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skillsMust be highly organized and process orientedAbility to complete multiple tasks consistently and on timeWarehouse Management System experienceAbility to adapt and change processes to keep pace with the evolving business requirementsStrong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPointPREFERRED
Qualifications:
Bachelors or master's degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field is strongly preferred6
years of management experience in a manufacturing, production, or distribution environmentExposure to furniture distribution and/or big box distribution is a plusSolid understanding of Safety and OSHA standardsExceptional organizational and time management skills to successfully respond to urgent situations.
Six Sigma/lean experience preferably in a distribution/warehouse environment IND-TX Apply NowRefer to a FriendSalary:
$11.
51 - $17.
94.
Estimated Salary: $20 to $28 per hour based on qualifications.
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