Technical Operations Engineer- Remote

Here at Jaroop, we are changing the way that insurance companies distribute their products to the marketplace through innovative and technology-based solutions. Jaroop works with agencies, carriers, and affiliates using business and technology solutions to stand up, operate, optimize, and scale insurance distribution. We are committed to enhancing creativity, allowing us to have an innovative atmosphere with driven values, flexibility, and commitment to our team members.
We are searching for a Technical Operations Engineer to build and scale our technical infrastructure (cloud, network, development, and security) in order to accommodate the needs of our business and clients as we continue to grow. This is a great opportunity for a person with the right skills to join us and build a critical enterprise infrastructure from the ground up.
The Jaroop team works in a hybrid model where team-members have the option to work remotely or work from our West Hartford, CT office. We are looking for an individual who is motivated, effective, and able to excel in a remote work environment.
  • Own infrastructure across all of our environments from production to dev
  • Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand
  • Facilitate and carry out deployments across all of our environments
  • Contribute to the infrastructure architecture and best practices for the applications we deploy
  • Write software tools and systems to automate, explore and report on our infrastructure
  • Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding
  • Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc)
  • Provision accounts and equipment
  • Compose and maintain detailed technical specifications and diagrams
  • Perform root-cause analyses of under-performing infrastructure
  • Dive into code and logs with engineers as technical challenges arise
  • Develop proofs of concepts as needed
  • Keep current with engineering best practices, design principles, technology, security, and compliance in order to apply that knowledge to all of the responsibilities above
  • Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major.
  • 2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer)
  • High proficiency engineering with Infrastructure-as-Code principles
  • Experience engineering infrastructure for a SaaS product/platform
  • Experience engineering cloud-based infrastructure
  • Experience engineering infrastructure using message/event queues
  • Experience engineering infrastructure using containers
  • Experience engineering with Terraform and Ansible
  • Experience with multiple frameworks, databases, services, and tools
  • Excellent written and verbal communication skills
  • Experience working as a member of a highly-collaborative engineering team
  • Experience communicating directly with clients
  • US citizenship or authorization to work in the US
Bonus Points
  • Strong foundation in Information Security
  • Master of Science degree in Information Systems, Computer Science, Software Engineering, or similar engineering major
  • Experience engineering infrastructure in AWS
  • Experience with agile/scrum or kanban process methodology
  • Located in the Northeastern US
  • Insurance industry experience, preferably in distribution
  • Work From Home
  • Flexible work/Core hours
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, Roth 401k with company match)
  • Paid Time Off
  • Company paid Life, Short Term & Long Term Disability Insurance
  • Training & Development
Additional Information
Our organization participates in e-Verify. To learn more about e-Verify, visit our website.

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