Job ID: 99895453 Customer Service & Call Center

Customer Service

Teledyne Vision Solutions
Dallas, TX

Be Visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.


We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.


What You'll Do

Build and maintain strong relationships with new and existing customers.


Work to understand customer needs and recommend solutions aligned with our products and capabilities.


Respond promptly to inquiries about product features, pricing, availability, and order status.


Prepare and deliver accurate quotes, bid specifications, and order details.


Coordinate with engineering, production, and research teams to ensure customer commitments are met.


Support customers by troubleshooting basic issues and providing product-use guidance.


Manage inbound sales inquiries and convert leads into actionable opportunities.


Maintain customer records and documentation for company-wide visibility.


Resolve routine issues related to delivery, expectations, or product questions.


Verify eligibility under International Traffic in Arms Regulations (ITAR) requirements.


What You Need

Skills & Abilities


Strong communication and relationship-building skills required


Ability to multitask and manage priorities in a fast-paced environment required


Analytical and problem-solving skills required


Technical aptitude with willingness to learn product capabilities preferred


Experience & Education


Bachelor's degree in a related field required


Minimum 2 years of related sales or customer support experience required


Experience with enterprise resource planning systems; IFS experience preferred


Experience with Salesforce preferred


Knowledge of lean manufacturing or engineered products preferred


Other Requirements


Working knowledge of Microsoft Office required


Must be a U.S. Person as defined by ITAR required


Please note that this position is 100% onsite


What We Offer

You'll join a company known for innovation, collaboration, and high-quality engineering. Teledyne offers competitive compensation, opportunities for long-term professional growth, and the stability of working within a global organization advancing undersea technology.


What Happens Next

Once you apply, our hiring team will review your experience. If your background aligns with the role and we would like to discuss this opportunity with you, we will reach out via email or phone to discuss next steps.


Estimated Salary: $20 to $28 per hour based on qualifications.

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