TAMMI L. MCCAIN
15154 Kaufman CR 234
Terrell, TX 75160
To advance and grow with a company that will allow me to utilize my skills, knowledge and abilities.
Summary of Qualifications:
Customer Service, Microsoft Office Suites: MSWord, Excel, Leasing Agreements, Computer Proficient, Warehouse, Excellent in solving problems and outstanding organizational skills.
July 2012 – April 2013
Handle incoming customer inquiries, complaints, questions, and calmed angry callers. Interfaced daily with internal/external customers in new business and repeat consumers. Managed inventory, performing physical inventory on merchandise, located and restocked misplaced and mixed stock items. Maintained files both electronically and manually, tagged incoming and outgoing items and reviewed inventory for inconsistencies.
4 Brothers Kuts, Terrell, TX
Oct 2009 - May 2011
Responsibilities were coordinating all the front desk activities of the salon as well as to perform the tasks of answering calls and scheduling appointments. Worked with salon manager in maintaining the inventory of retail goods and products. Also responsible for handling and maintaining cash transactions and providing information on the services provided in the salon to clients. Handle the tasks of marketing and selling hair care product to clients and performed all administrative and clerical tasks as required.
IdleAire, Rockwall, TX
Assistant Manager/Shift Leader
Oct 2007 - Sep 2009
Assisted in developing a staff work schedule and oversaw the program operations within their shift. Verified quality and quantity of products that were received. Provided assistance and solve problems by interfacing directly with customers. Responsible for performing daily safety and temperature audits adhering to standards and other duties as assigned and as needed.
Streams Communications, Richardson, TX
Customer Service Representative
Nov 2006 - Jul 2007
Responsible for handling all sales activities like management of qualifying, prospecting, closing and follow-up on implementations of new service sales and product. Performs tasks like generating new sales prospect and add-on sales revenue in a specific territory. Handles the tasks of building new customer relationship as well as maintaining existing relationships. Also managed In Bound Calls pertaining to the reconciliation and collection of delinquent accounts, either directly or through appropriate channels including payment inquiry and reconciliation control units.
Kelly Services, Terrell, TX
Mar 2005 - Oct 2006
Performed bottle product inspections, with inspection techniques, and accurately report information regarding grade and condition of product. Monitored warehouse activities in receiving, storage and shipping of product, based on understanding what may affect product quality and then taking corrective action when needed.
Centerville Pointe, Garland, TX
Jan 2004 - Dec 2005
Contacted prospective clients to view existing properties, arranged schedules according to clients' availability. Researched information on properties being handled and arranged schedules for clients to view properties. Enumerated amenities, regulations and policies of the housing community specified. Ensured and guaranteed that specifications and expectations of the clients are met.
Valspar, Garland, TX
Jul 2002 - Oct 2004
Responsible for stage Valspar painting inspection. Undertake QC painting activities in the work place for daily basis. Monitor weather condition for surface preparation and painting application. Execute Painting inspection work as per company / project inspection test plan. Check and monitor all painting related works and ensure all final products meet in accordance with company procedure, client requirement and international codes. Responsible for incoming painting material inspection and has to ensure whether these materials suits to meets the requirements of project specifications. Also acted as a material handler, forklift operator, handled shipping & receiving, packaging, and operated paint machine.
TVCC, Terrell, TX
Currently pursing Associates in Business
Garland ISD, Garland, TX