Customer service rep.

Dominecia Davis 11046 Walnut Hill Ln. #2049 Dallas, TX 75238 (469) 563-0713 Objective: A position in Medical/Pharmaceutical Insurance or Customer Care. Education: Brookhaven Community College Pharmacy Technician 05/2012 Professional Experience: Aegis Communications 1/10 to 03/13 Position: Pharmacy Benefit Management • Inbound and Outbound Calls • Prior Authorizations • Collections • Assisting Member’s With Making Payments On Their Accounts • Insurance Claims Stream International Service 02/08 to 01/10 Position: Technical Support Representative/ Customer Care • Worked In A Call Center Environment • Dispatched To Service Providers • Troubleshooting • Performed Follow Up Calls • Creating Work Orders Southwest Dispatch Center 04/06 to 06/08 Position: Dispatcher • Monitoring Alarms • Dispatching Police, Fire, and Medical Authorities • Reporting All Alarm Signals To The Customer’s Bank Of America 01/05 to 04/06 Position: Extraction • Processed Returned Checks • Filed 941 and 941x Vouchers • Filing 1040es Forms • Data Entry Crystal Care Home Health 01/05 to Present Position: CNA • Assisting Patients With Their Medication • Assisting Patients In A Home Setting • Performing Domestic Duties

  • ID#: 72503
  • Location: Dallas, TX , 75238

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