Customer Service

 

 

GEORGE WALLACE






 
 


 
 


 

 


 

 

 


 

 

 


 

 

223 W. Louisiana Ave. Dallas, TX 75224 | 214-7722-4726 |Email:
  georgewallace@ymail.com


 



Skills





 
 


 
 


  
   
   
  
 


 

 


 

 

 


 

 

 


 

 

10-key by touch, proficient use of Microsoft Office
  including Excel, Access, Outlook and SAP, CMIS, WorkBrain, AMTS, Attachmate


 

Strong verbal and communication skills


 

Strong ability to work as a team member and independently
  with limited supervision.


 

 


 

   

 


   

   

 


   



Experience





 
 


 
 


  
   
   
  
 


 

 


 

 

 


 

 

5/05/97-11/25/11


 

 

Tech Analyst-SYS Analyst & PRG,  Verizon


 
  • Monitored
      purchase order and purchase order acknowledgements, advanced shipment
      notifications and invoice transactions, provided trading partner support,
      facilitations and EDI implementations. Supported eCommerce transactions with
      300+ suppliers and customers including high level troubleshooting and error
      corrections. Tested and worked closely with other internal and external
      suppliers to ensure that eCommerce transactions met Verizon qualifications.
      Ensured that all functionality that was being put into production had been
      thoroughly tested with our vendors.

 

   

9/10/12-11/9/12


   

   

Customer Service Representative,  Aegis
    Communications


   
  • Set
        up Medicare accounts for the elderly through UnitedHealtcare.

   



Education





 
 


 
 


  
   
   
  
 


 

 


 

 

 


 

 

1981


 

 

Graduate,  W.H. Adamson High School


 

   

Present


   

   

N/A,  Mountain View Community College


   
  • ID#: 74361
  • Location: Dallas, TX , 75224

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!