Coordinator Scheduler

Erica Carter

(469) 939-5372                                                                                                                                                            1621 Glen Ave.

                                                                                                                                                                                    Dallas Tx, 75216

Parkland Health & Hospital Systems

Radiology Scheduling Coordinator


Customer service oriented with proven ability to provide team-spirited leadership for maximum productivity.  Skilled at communicating effectively to attain departmental goals.  Strong rapport with physicians, and clinical

staff.   Instrumental in problem solving and analytical skills.  Proficient in computer and organizational skills.



                        • Transcribe Physician Orders                                   • Pre-Admissions Screenings & Referrals

                        • Call Center Scheduling                                             • Insurance Verification

                        • Cancel Change Reschedule Appointments           • Input CPT procedure & ICD diagnostic codes

                        • Schedule Admissions, Pathology, Anesthesia    • Ordering Supplies via Internet




Displays professional demeanor, performs complex and diversified projects.  Schedule inpatients, and outpatients for Interventional Special Procedures, CT / Ultrasound biopsies, and outside dialysis centers.   Skilled in utilizing various computer applications for correspondence, research, and data entry including CPT, and ICD codes.  Microsoft Word, Excel, and Epic Systems.



Professional Experience


Caregiver   Jan. 2009 – Present         Duncanville Tx.

Home Instead Senior Care                                                                                                                                                               

•    Assist senior clients with daily activities in and outside of their homes – Maintain daily reports

•    Schedule appointments - Order Medical Supplies




Radiology Scheduling Coordinator     Aug. 2001 - Sept. 2008    Dallas, Tx.                                                                             

Parkland Health &Hospital Systems                                                                                                        

•    Call center scheduling for high volume department – Transcribe physicians orders - Cancel change and

     reschedule appointments - Notify patients of appointments and instructions -  Communicate appointment

     changes with clinicians - Insurance verification - Input charge codes - Inventory management              


Radiology Clerk III    Dec. 1998 – Aug. 2001    Dallas, Tx.

Parkland Health &Hospital Systems                                                                                                       

•    Schedule GI appointments – Record patient assessments and vital signs – Prepare procedure rooms

     Inventory management                


Professional Development


Aveda Institute: Esthiology Science Oct.2012 - Apr. 2013  Certified Esthetician License  July 2013 – July 2015

Mountain View College: Catering I & II   Floral Design I   2009 - 2010        

  • ID#: 78268
  • Location: Dallas, TX , 75216

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