Customer Service

Talisha Gordon

3131 Simpson Stuart

Dallas,Texas 75241

(903) 5066108

Phone  Enrollment Rep / Blue Cross Blue ShieldTexarkana, TxSep 2013 - Jan 2014
Insure that over 80 call leads and enrollments are inputted accurately and quickly.Enrolling customers into there medicare plans. Transferring customers to a licensed rep if they have any questions about the plans.Collecting the customer information before enrolling 

Customer Service Call centerTexarkana, Tx

June 2009 -May 2013

Operate our phone system, communicate over the phone with our customers and vendors
Proactively escalate and communicate call center technology issues to appropriate personnel
Adequately respond to their comments, requests and problems.
Proactively escalate and communicate customer issues to appropriate personnel/departments
Contribute to constant improvement by sharing and implementing ideas with supervisors and other management staff and peers.
Recognize your own strengths and developmental needs and take action to leverage developmental opportunities.

Arkansas High School

August 2003- 2006


  • ID#: 82068
  • Location: Dallas, TX , 75241

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!