clerical,collections,fileing clerk, customer service

DE'LISIA WALTON
 2929 Clydedale Drive, Dallas, Texas 75220
 Home: 214-502-7499 - Cell: 469-865-6295 - w.delisia01@yahoo.com

Summary
 Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to
 company success.  Energetic results-oriented team-player, eager to bring strong administrative skills to a growing company in need of top-level support.  Experience in fast-paced environment handling confidential paperwork.


Highlights:
 Microsoft Office CPR/First-aid certified
 organizational skills Clear public speaking skills
  Energetic work attitude Teaching, tutoring and counseling
  Inventory control familiarity Excellent classroom management
  Excellent telephone etiquette Strong background in FDA drug safety guidelines
  Results-oriented HIPAA trained
  Customer service-oriented
  Filing and data archiving
 Critical thinker

 Work Experience:
  Customer Service Representative
September 2013
ATS Solutions - Dallas, TX
 Provided accurate and appropriate information in response to customer inquiries
Addressed customer service inquiries in a timely and accurate fashion.
Demonstrated mastery of customer service call script within specified timeframes
Collections and bill pay arrangements.
Teacher
December 2012 to May 2013
Wee Wisdom Christian Academy - Dallas, TX
 Employed a variety of materials for children to explore and manipulate in
 learning activities and imaginative play
 Disciplined children and  recommended other measures to correct behavior
 Maintained daily records of activities, behaviors, meals and naps
Teacher
July 2011 to November 2011
Peek-A-Boo Hideout learning Academy - San Antonio, TX
   Employed a variety of materials for children to explore and manipulate in  learning activities and imaginative play
  Disciplined children and recommended  other measures to correct behavior
 Maintained daily records of activitie s, behaviors, meals and naps

Teacher/cook/bus driver
July 2009 to July 2011
Balch Springs Learning Center - Balch Springs, TX
 Employed a variety of materials for children to explore and manipulate in  learning activities and imaginative play
Disciplined children and recommended  other measures to correct behavior
 Maintained daily records of activities,  behaviors, meals and naps.

 Student Intern
March 2009 to November 2009
Gary Job Corps - San Marcos, TX
CNA / Pharmacy Tech Training

Clerk/ bagger/ pharmacy Tech
January 2009 to July 2009
Albertson's Grocery - Dallas, TX

Greeted all customers
Handled products, and equipment in accordance with safety and sanitation guidelines
Conducted  price checks for cashiers and service clerks
Checked out customers and bagged items quickly
Served shoppers in a prompt, courteous and friendly manner
Arranged and stocked department displays

Education:
Pharmacy Technician: Healthcare, 2009
Gary Job Corp - San Marcos, TX, USA
Registered Pharmacy Tech: Pharmacy, November 2009
University of Texas via Gary Job Corps - San Marcos, TX, USA
High School Diploma: Regular Course of Study, 2007
Raytown South High School - Raytown, MO, USA
Associate of Arts: Psychology / Music Education
 Langston University - Langston, OK, USA

 

References upon Request

  • ID#: 82131
  • Location: Dallas, TX , 75220

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